Contact Offshore Gambling — Get in Touch With Our Team

Got a question about one of our reviews, spotted something that needs updating, or want to flag your own experience with an offshore sportsbook? We'd like to hear from you. Below is what we cover, what we can't, and how to reach us.

How to Reach Us

You can contact the Offshore Gambling team by email at [email protected]. We read every message and generally reply within a couple of business days, though it can take a little longer during busy periods.

What We Can Help With

Questions about how we score and rank offshore sportsbooks, including odds, market coverage, bonus terms, payout speed, and banking options
Corrections or updates if you've noticed a bonus offer, licensing detail, or feature on the site that looks out of date
Feedback on your own experience with a book featured on carolwallacebooks.com, whether that's a smooth crypto withdrawal or a slower-than-expected payout
General suggestions for topics or comparisons you'd like to see covered

What We Can't Help With

We're an independent review and comparison site — we don't operate any sportsbook, hold customer funds, or have access to individual betting accounts. If you have a dispute over a deposit, a delayed withdrawal, or a bonus that wasn't credited as advertised, that has to be resolved directly with the sportsbook in question through its own customer support channel. Because offshore books sit outside US state regulation, there's no US regulator or ombudsman we — or you — can escalate a complaint to, so the book's own support team is the first and usually only line of resolution.

We also can't offer legal or tax advice. Betting with an offshore sportsbook exists in a legal grey area for US players, and the rules vary by state. If you need clarity on your own situation, a licensed attorney or tax professional is the right person to ask — not us.

Before You Get in Touch About a Specific Book

If your question relates to a bonus, withdrawal, or account issue, it helps to have your account details, screenshots, and any support ticket numbers ready before contacting the sportsbook directly. For general background on how bonus terms and rollover requirements typically work, or what to check before signing up anywhere, our Responsible Gambling page and Terms and Conditions page cover the ground rules we work to across the site, including our stance on age eligibility and how we present offers.

If you're weighing up which book fits you best in the first place, our About Us page explains how we approach reviews and what we look at when comparing offshore sportsbooks for US players.

A Reminder on Who This Site Is For

carolwallacebooks.com is intended for adults aged 21 and over. We don't create content aimed at anyone under that age, and we'd ask that anyone under 21 not attempt to contact us about account access or betting activity. If gambling is causing you stress, financial strain, or you're finding it hard to stop, free confidential support is available around the clock through the National Council on Problem Gambling at 1-800-GAMBLER. Offshore sportsbooks often have lighter self-exclusion and responsible gambling tools than regulated US operators, so it's worth checking what a book actually offers before relying on it to manage your play.

Keeping Our Reviews Honest

Reader feedback is one of the ways we keep our coverage grounded in reality rather than marketing copy. If a sportsbook's payout speed, support quality, or bonus terms don't match what we've published, telling us helps us fact-check and update the page — it doesn't change where a book sits in our rankings, since commission from any operator never buys position.